To be eligible for this role, all interested parties must be willing to sit on-site in either Manchester, NH or Ashaway, RI. 

Position Summary

Responsible for managing, installing, testing, documenting, training, and supporting third-party software applications.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Install, configure, test, and maintain software applications.
• Monitor and test application performance for potential bugs or improvements, identify possible solutions, and work with developers and vendors to implement those fixes.
• Interface with third-party software vendors throughout the software application lifecycle.
• Provide technical training and support for company employees on software applications.
• Create and maintain documentation to support software applications.
• Support Manufacturing Operations specific applications including D365 PFE (Microsoft Dynamic 365 Production Floor Execution), NiceLabel, RFSmart, Label printing, MES (AVEVA Solutions), etc.

Safety Expectations

• Obey all safety rules, use caution in work activities, and continuously practice safe behaviors.
• Immediately report unsafe conditions/behaviors and work-related injuries to site supervision.

Core Competencies

• Experience working with manufacturing organizations and concepts.
• Ability to understand emerging technology.
• Ability to work collaboratively with all stakeholders.
• Strong analytical, problem solving, organizational and customer service skills. 
• Self-motivated individual with the ability to complete complex tasks and projects with minimal supervision.
• Strong verbal and written communications skills for communication with management, co-workers, outside vendors, etc.

Supervisory ResponsibilityThis position is not responsible for the oversight or performance management of other employees.

Physical Demands

• Must distinguish colors and pass a colorblind test
• Finger dexterity and hand/eye coordination for operation of office equipment, including PC
• Sitting for periods of time, working at a desk in office environment
• Light lifting, carrying of files, supplies, ability to move, carry, lift up to 30 lbs. of objects
• Ability to speak and hear customers, vendors, and or other employees via phone or in person 
• Requires sufficient autonomy, standing and walking to move for one office location to another and throughout the plant

Travel

Up to 25% travel between the two plant facilities that are being supported.

Education and Experience

• Bachelor’s degree in Computer Science, Information Technology or relevant degree/experience.
• 3 years of relevant work experience is required.

Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

An Affirmative Action / Equal Opportunity Employer

Proterial Cable America provides equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. As a Federal Contractor, we encourage priority referral of protected veterans under VEVRAA.